Memberships & Packages
Create, manage, and optimise your services.
Membership & Package Settings
- How does priority booking work and how do I set it up?
- How can clients purchase my packages & memberships?
- How do I delete/disable a service?
- Can I edit an active membership or package?
- Can I change the order in which packages are displayed in the app?
- How do I manage clients on a package?
- How do I enable or view hidden or disabled packages?
- How do I filter, search, or report on packages?
Managing Memberships
- Can a membership automatically disable after a certain number of purchases?
- Can I limit membership sessions to a set number per week instead of per month?
- How do I move a client to a new membership?
- How do I cancel, delete, or switch a client’s membership?
- Can I give open access with a membership?
- How do I add a membership to specific sessions, events, or services?
- How do I make a membership private or limit who can see it?
- Can I bundle multiple memberships together?
- Can I apply or edit a coupon for a membership — even after purchase?
- Can I change the price, billing cycle, or number of sessions in a membership?
- How do I create, edit, or disable a membership?
- How do I freeze or unfreeze memberships — for one client or everyone?
- How do I create a membership?
Managing Packages
- How do I create a package?
- How do I set a package to activate on first booking?
- Are clients automatically booked into classes after purchasing a package?
- Can I restrict who can purchase a package?
- Can I change the price, sessions, or duration of a package after it’s created?
- What is a package and how is it different from a membership?
- Can I freeze, cancel, disable, or delete a package?
- How do I change or extend the expiry date of a package?
- Can a package auto-renew when it ends?
How Clients Purchase Your Products
- Can clients use discount codes when purchasing?
- Are clients automatically refunded if they cancel a membership or package?
- Are clients automatically booked into a class after purchasing a membership or package?
- Can I assign a membership or package to a client for free?
- Do clients need the app to purchase memberships or packages?
- What should I do if clients see an “account not verified” error or can’t purchase?
- Is there a limit to how many memberships or packages a client can purchase?
- Can I change the unique URL of a membership or package?