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Are clients automatically booked into classes after purchasing a package?

Clarify how package purchases connect with class bookings.

Why Use This Feature?

Knowing how package purchases work prevents confusion for clients and ensures you can guide them through the booking process correctly.

Step-by-Step Instructions

  1. When a client purchases a package, they are not automatically booked into any classes.

  2. If they buy a package through a timetable link, they will be asked whether to use the package to confirm a booking at that time.

  3. If they purchase the package directly (via link, app, or web app), they must go back and book sessions separately.

  4. Clients can then use their package credits to book eligible services or events you’ve linked to the package.

What Happens Next

Clients will own the package but must book classes separately unless prompted during checkout from a timetable link.

Success Tip

Remind clients to book their sessions after purchase so they don’t miss out on using their credits.