Are clients automatically booked into a class after purchasing a membership or package?

Why Use This Feature?

Understanding this process helps you guide clients correctly and prevent confusion after they buy a product.

Step-by-Step Instructions

1. When a client purchases a membership or package directly (via product link, app, or web app):

   • They are not automatically booked into any class.

2. If a client purchases through a timetable link:

   • They will be asked whether to use the membership or package to confirm a booking.

3. Clients must log in and book classes separately if they bought the product outside the timetable flow.

What Happens Next

Clients will have access to their membership or package but must book into classes themselves unless prompted during a timetable purchase.

Success Tip

Remind clients to complete their bookings after purchase so they don’t miss out on using their sessions or credits.