Support Centre
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Welcome Clients! (Support)
Launching on LEGIT FIT
FAQs
Trials & Demos
Testimonials
Welcome Clients! (Support)
Overview & App
Booking
Payments
FAQs & Troubleshooting
Product Support (Business)
General Account FAQs
'Timetable' FAQs
'Clients' FAQs
'Booking' FAQs
'Payments' FAQs
'Services' FAQs
'Messages' FAQs
FAQs & Troubleshooting
FAQs
Warnings or Errors
Feedback
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Support Centre
Welcome Clients! (Support)
Launching on LEGIT FIT
FAQs
Trials & Demos
Testimonials
Welcome Clients! (Support)
Overview & App
Booking
Payments
FAQs & Troubleshooting
Product Support (Business)
General Account FAQs
'Timetable' FAQs
'Clients' FAQs
'Booking' FAQs
'Payments' FAQs
'Services' FAQs
'Messages' FAQs
FAQs & Troubleshooting
FAQs
Warnings or Errors
Feedback
Welcome Clients! (Support)
If you are a new client using LEGIT FIT, here's everything you need to know!
Overview & App
🤔 How to use LEGIT FIT as a client?
📲 How do I download the app?
Booking
👀 I can't use my purchased package or membership?
⛔️ How do I cancel a session?
🤔 How far in advance can I book a session?
👥 Can I book 2 people into the same session under the same account?
📰 In the waiting list for a session?
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Payments
💳 Updating my payment details
💸 I am looking for a refund
❓ Memberships vs. Packages
💳 I want to buy a Membership/Package
⛔️ How do I cancel my membership?
💸 Why have I been charged multiple times?
See more
FAQs & Troubleshooting
👀 Why can't I see my provider's timetable?
👥 Can I have multiple fitness providers on my account?
😬 I think there's something wrong with my account...
😬 How to reset my password?
📧 Why has my invite email expired?
🤔 How do I change my email address?
🏃🏻♂️ How to sign out of my account?
🕵🏻♂️ I'm looking for a fitness provider
See more