Support Centre
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Welcome Clients! (Support)
Launching on LEGIT FIT
FAQs
Trials & Demos
Testimonials
Welcome Clients! (Support)
Overview & App
Booking
Payments
FAQs & Troubleshooting
Product Support (Business)
General Account FAQs
'Timetable' FAQs
'Clients' FAQs
'Booking' FAQs
'Payments' FAQs
'Services' FAQs
'Messages' FAQs
FAQs & Troubleshooting
FAQs
Warnings or Errors
Feedback
Video Tutorials
For Clients
For Business
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Support Centre
Welcome Clients! (Support)
Launching on LEGIT FIT
FAQs
Trials & Demos
Testimonials
Welcome Clients! (Support)
Overview & App
Booking
Payments
FAQs & Troubleshooting
Product Support (Business)
General Account FAQs
'Timetable' FAQs
'Clients' FAQs
'Booking' FAQs
'Payments' FAQs
'Services' FAQs
'Messages' FAQs
FAQs & Troubleshooting
FAQs
Warnings or Errors
Feedback
Video Tutorials
For Clients
For Business
Welcome Clients! (Support)
If you are a new client using LEGIT FIT, here's everything you need to know!
Overview & App
๐How do I check-in at the Gym when I attend a class
๐ค How to use LEGIT FIT as a client?
๐ฒ How do I download the LegitFit app?
Booking
๐ I can't use my purchased package or membership?
โ๏ธ How do I cancel a session?
๐ Can I rebook a cancelled session?
๐ค How far in advance can I book a session?
๐ฅ Can I book 2 people or more into the same session under the same account?
๐ฐ In the waiting list for a session?
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Payments
๐ณ Updating my payment details
๐ธ I am looking for a refund
โ Memberships vs. Packages
๐ณ I want to buy a Membership/Package
๐ค How do I apply/use a coupon?
โ๏ธ How do I cancel my membership?
๐ธ Why have I been charged multiple times?
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FAQs & Troubleshooting
๐ฐHow can I check the remaining credits for my membership/package...
๐งพHow Can I Download a receipt on LegitFit
๐ Why can't I see my provider's timetable?
๐ฅ Can I have multiple fitness providers on my account?
๐ฌ I think there's something wrong with my account...
๐ฌ How to reset my password?
๐ง Why has my invite email expired?
๐ค How do I change my email address?
๐๐ปโโ๏ธ How to sign out of my account?
How to sign up, sign in, or access your classes
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