I am getting this message 'This user already exists' when I try to create an account?
When creating a new account the error 'Sorry, this user already exists' will appear if :
1. You already have an account on the system with the same email address. This warning has been added to ensure no duplicate accounts exist in your dashboard, as having duplicates can cause more confusion and problems.
The best thing to do here is to use the following link to sign in using your email address and password.
If you can't remember your password, use the following link to reset your password and this should resolve your issue.
2. You accidentally created the wrong profile type when signing up. In this case, it would be best to contact our support team through the live chat