Why can’t my staff member see the timetable?
If your staff can’t see the timetable, it’s usually a visibility or profile issue — here’s how to fix it.
Why Use This Feature?
This isn’t a feature to enable — it’s a common issue to resolve. Ensuring staff can access their assigned sessions smoothly is essential for day-to-day operations, especially in busy studios or larger teams.
Step-by-Step Instructions
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Confirm the staff member has been added to your account in the Staff tab.
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Ask the staff member to log in via desktop, not the mobile app.
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Have them check the profile switcher (top-right corner beside their name):
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If it says Client, they’re in the wrong view.
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Select Staff to switch to the correct profile.
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What Happens Next
Once in the correct profile, staff will see their assigned classes in their LegitFit calendar. If nothing appears, they are likely still in the wrong view.
Success Tip
If staff are still stuck, log in as yourself and preview their assigned timetable using filters. Or ask them to share a Loom or screen recording so you can identify the issue quickly.