What does “Resend Request” mean?
Nudge clients who haven’t completed their account setup.
Why Use This Feature?
Sometimes a client doesn’t finish setting up their account — they miss the invite, forget to open it, or just need a reminder. The Resend Request link lets you send them a new activation email in one click, helping you onboard clients faster without creating duplicate profiles.
Step-by-Step Instructions
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Go to the Clients tab in your LegitFit dashboard.
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Look for clients with a status like Not Yet Approved.
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If Resend Request appears beside their name, click it.
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A new invitation email will be sent to their registered address.
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The email contains a link prompting them to create a password and activate their profile.
If the client still cannot log in, send them a reset password link by entering their email at: https://legitfit.com/authenticate/forgot.
What Happens Next
The client receives a new invite email. Once they click the link and finish setup, their status changes to Active, and they’ll gain full access to bookings and services.
Success Tip
If a client says they didn’t receive the invite, double-check their email address is correct and ask them to check their spam folder. You can resend as often as needed.
Try the Virtual Demo