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How do I see who’s booked into a session or on the waitlist?

Track attendance, monitor demand, and manage your classes with ease.

Why Use This Feature?

Knowing who’s attending your sessions helps you prepare, follow up, and optimise your timetable. Waitlist visibility also highlights high-demand classes, making it easier to decide when to open extra spots or add sessions.

Step-by-Step Instructions

  1. Go to your Timetable and click on the session you want to review.

  2. A session details panel will appear.

  3. In the Bookings section, you’ll see:

    • All clients currently booked in.

    • If you click the eye icon, you can also view clients who have cancelled.

  4. If the session is full, a Waitlist tab will appear.

  5. Click to see who is waiting to book.

  6. You can manually add or remove clients from the session if needed.

For a full history, check the session log or export data from your reporting tools.

What Happens Next

Any changes you make update instantly. If a spot opens up, the system will automatically notify clients on the waitlist — booking is then on a first-come, first-served basis.

Success Tip

Use high waitlist numbers as a scheduling signal. If a class is consistently full with overflow, consider adding a second time slot to meet demand.