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How do I know which automated messages are most effective?

Track opens, tweak content, and refine your automations over time.

Why Use This Feature?

Automated messages only work if they’re seen and acted on. By tracking which messages get opened — and which don’t — you can fine-tune your content and timing to achieve better results with less effort.

Step-by-Step Instructions

  1. Go to Messages > Automated in your LegitFit dashboard.

  2. Click into any automation to view its performance.

  3. Scroll down to the Sent Messages table.

  4. For each message, you’ll see:

    • The client’s name

    • The date and time the message was sent

    • Whether it was opened and when

  5. Use this data to identify which messages are underperforming (low open rates) and which are resonating (high open rates).

What Happens Next

With this insight, you can adjust your subject lines, message content, timing, or filters. Over time, your automations will become more effective and deliver stronger outcomes for you and your clients.

Success Tip

Start by optimising your subject line. Keep it shorter, make it friendlier, or spark curiosity (e.g. “Your first week — here’s what to know”). Even small changes can lead to big improvements.